professional enough?

Hi XXXX,

You are receiving this email because of a recent survey you took at our shoppe/ an email feedback you had sent to us.

We are so sorry to hear that it has been a frustrating experience for you to shop at our small indie design boutique because all the items you had wanted to purchase were sold out.

Many of our items sell out very fast because they are all one or few-of-a-kind very limited creations, as stated clearly in their descriptions, they are all tenderly handmade and not mass produced by a factory etc.

All our popular designs and items sell out very fast because of their popularity, and also because we have a very extensive number of mailing list members (you may sign up to be on it to be notified when there are updates), and also waiting list orders for selected items, which we are very busy fulfilling backscene.

We are also currently very busy working on re-stocks and adding new designs and items, which has already started this month, and will stretch all the way til March.

It would be of much help if you could let us know specifically which item(s) you had wanted that are currently sold out, and we would be able to let you know if there is a waiting list that you may sign up for.

Hope this helps a little. Have a nice weekend.


Best Rgds,
Forestprints.com Customer Service Representative